My mission to you, the customer, is to provide exceptional value to you in the form of outstanding food at one heck of a price, especially given that we're in a recession and when things are down, people not only pay more attention to their spending, but demand value. Since we're in the business of providing that value, we're doing okay. I read a report this evening that 9 out of 10 unhappy customers never do complain, though. Since I personally am the other 1 in 10 who does complain when things are crappy, I find that kind of horrifying.
So, I have generated a survey that you can take in confidence; to my knowledge, there's no personal information required to take the survey, you certainly have the option of providing contact information at the end, (not required!) and all results come to me and me alone; I would ask that anyone who is willing to give me 2 minutes of your time fill it out...ideas, suggestions, rants, raves, complaints - let's have them.
In the event that you DO provide your email address and name to me at the very least, I will email those customers a special coupon for something free as a token of thanks for your time and feedback.
Survey is HERE
If you would rather email me directly instead, you are welcome to do that as well. HERE
Salut,
Tony